Pump questions,
answered.

Start with the liquid, where it needs to go and the power available. Use the selection brief below to describe the job. Anything you don't know can be worked out with our team.

Flow is the volume of liquid moved in a set time, usually litres per minute (L/min) or cubic metres per hour (m³/h). Always give the unit with the number.

Head is the height, in metres, the pump has to lift the liquid, plus the friction losses in the pipes and fittings. It is more than the vertical lift alone.

The flow you need at the head you need. The pump curve in the range catalogue shows whether a model can deliver it.

No. They are the two ends of the pump curve and never happen at the same time. What matters is the flow the pump gives at your head.

No. Check the flow and head, the liquid, the power supply and the pipe connections as well as the motor size.

Not always. Solids, fibres and the type of liquid all affect which pump will cope. Tell us what is in the liquid when you ask for advice.

No. HCP's SA and SF stainless steel pumps are for aggressive water with chemicals, salts or light acids within a set pH range. Tell us the liquid, its strength and temperature and we'll confirm.

Single or three phase, and the voltage. HCP pumps come in single phase (220 to 240 V) and three phase (380 to 400 V or 525 to 550 V), with some heavy-duty models at 1000 V. Each range's spec table lists the exact options. A photo of the existing pump's nameplate helps.

Yes. Give what you know. A description, photos and the pipe route are a good start.

Open Request a quote, enter a model or choose Help me choose, then describe what you need. Add the quantity and site location if you know them.

Open Technical downloads and choose the range catalogue. If you need something that isn't there, ask our team.

Yes. List each model and quantity in the job details on the quote form.

The model, serial number, the fault or part you need, and your location. Photos of the nameplate help. You can attach one to the service form.

Yes. Our repair centre is at 33 Mopedi Road, Sebenza, Edenvale. Call +27 11 452 8116 or email info@hcppumps.co.za before you bring a pump in.

It depends on the pump, the fault and the parts needed. Ask the team for a quote on your pump.